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Frequently Asked Questions

What makes Pureshiva Nadi™ different?

Our Yoga Vitamins™ have been specifically formulated for active women's nutritional needs. Our goal is to support active women, who practice yoga, in maintaining and improving their health. Thus, we offer you only the purest, healthiest Omega-3 fatty acids, Vitamins & Minerals - All in one convenient product. 

What are the main benefits Pureshiva Nadi™ may provide?

Our pure and unique formulations contain essential vitamins and minerals for energy production and metabolism.* Pureshiva Nadi™ dietary supplements offer you a wide spectrum of health benefits and may be vital for heart and joint health, help prevent weight gain, help fight depression, reduce stress and tension and may improve overall skin health.* 

What is your return policy ?

Please follow this link to learn about our shipping rates and return policy: Shipping & Returns.

What are your shipping rates ?

Please follow this link to learn about our shipping rates and return policy: Shipping & Returns.

Do you ship to PO Boxes ?

Currently, we do not ship to PO Boxes

Where do I go to log-in/register or edit my account ?

You’ll find the ACCOUNT button at the top of every page on www.pureshiva.com. You can also just click here. On the Sign In page, you can either register to become a Pureshiva member or login to your existing account by entering your email address and password. Once you’re registered and logged-in, look for the ACCOUNT button at the top of every page. Click this ACCOUNT button to change your address, adjust your preferences, review your order history and edit your account and more.

Is it safe to order online ? 

It is safe. When you are checking out the URL changes from http to https, which means you are one a secure connection. It is a top priority of Pureshiva to make online ordering safe for you.

How do I view my past orders ?

First, make sure that you are logged in. Then, click the ACCOUNT button  on the top of your screen. This link will take you to your account page, which has an Order History link that enables you to review all of your past orders.

When will I get an order confirmation ?

You can expect an order confirmation containing the details of your order via email within 24 hours.

When will I get a shipping confirmation ?

Shipping confirmation is sent via email once your order has left our warehouse. You will usually receive shipping confirmation 24-48 hours after you have placed your order.

What happens if I have an item that is on backorder / out of stock ?

On the rare occasion that an item is not in stock, we will notify you via email right away. Your in-stock items will ship immediately, while backordered items will ship as soon as they are available -- at no additional cost to you.

What are the different methods of payments that you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover through PayPal and Google Wallet to make your shopping experience as safe and convenient as possible.

How Do I Know Where to Buy Legitimate Pureshiva Products ?

We guarantee 100% product quality and satisfaction through our web site. Original, legitimate Pureshiva products are currently only available through our online store at http://www.pureshiva.com.

I have a question about a product, where can I find more information ?

Please refer to the following link www.pureshiva.com/product-questions/, or contact our customer service at customerservice@pureshiva.com

I have a question. Who should I contact ?

Please email customerservice@pureshiva.com for assistance with your order. I you want to speak to a representative, please request a free callback. We are more than happy to assist you with your inquiry.

*These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.

 

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